Got Questions? We Got Answers
eRezLife is known for fast, guided implementations—schools can be live in a few weeks with dedicated onboarding support. The implementation time is dependent on the amount of services you need as well as the time that you’re able to put in as the school administrator. The interface is intuitive, and our training is service-specific, so staff can get up to speed quickly.
eRezLife bases it pricing the bed count of your instiution and services requested. eRezLife offers unlimited staff users and complimentary training and support.
We release regular updates ensuring the platform evolves with your needs and the changing landscape.
Yes, we foster a collaborative client community through webinars and our annual user conference.
Support is our most loved “service” at eRezLife. We’re highly regarded for our response time, personal response, tailored guidance, and friendly service. We’re an extension of your team through our support and strive to make your experience one that not only solves your pain point but puts a smile on your face.
You’ll have access to a responsive support team available by phone and email as well as a searchable help center.
eRezLife works seamlessly with major SIS platforms and can support data sync and flat file transfer options. eRezLife is a Verified for SaaS Ellucian partner.
While this list is not exclusive we have customers using many different SIS’s:
- Ellucian
- Banner
- Colleague
- Power Campus
- Jenzabar
- PeopleSoft
- CAMS
- Anthology
- WorkDay
- Slate
- Salesforce
eRezLife can authenticate users using a number of different methods linking to your SSO:
- Shibboleth (with or without InCommon), SAML, ADFS
- CAS
- LDAP, Active Directory
Yes, eRezLife is highly customizable—it was built with flexibility in mind to support a wide range of housing and residence life operations. We can customize the workflows of your processes to meet the needs of your institutions
eRezLife offers reports and dashboards designed to support housing occupancy management, residence life programming, student conduct, and staff workflows. Staff user can customize the data specific to you and your institutions needs.
Absolutely. You can tailor workflows, forms, deadlines, and communication templates to fit your processes.
eRezLife offers a comprehensive suite of tools designed specifically for campus housing and student life operations. Our services include:
Assignment Management – Manage room assignments, roommate matching, and occupancy tracking with ease.
Residence Life Management – Streamline student interactions, staff workflows, and program tracking to enhance the residential experience.
Room Condition Reporting – Digitally document and manage room inspections and condition reports.
Staff Selection – Streamline hiring workflows for student leaders, RAs, and residence staff.
Campus Life – Empower student engagement and involvement across your residential communities.
Accessibility is a priority for us at eRezLife. We’re committed to meeting and exceeding higher education accessibility standards, including compliance with WCAG 2.1 AA guidelines.
Our platform is designed to ensure users can navigate and interact with our tools effectively.
If your institution has specific accessibility requirements or questions, please be in touch so we can talk about our abilities and possibilities.
Yes — security is foundational to everything we do at eRezLife. We take the protection of institutional and student data very seriously and are committed to exceeding industry and higher education security standards.
We participate in programs like STATE-RAMP and TX-RAMP and follow the industry standard of SOC2 and HECVAT compliance. Our platform undergoes regular penetration testing, vulnerability scanning, and third-party audits to ensure a robust and proactive security posture.
We’re also happy to work directly with your IT or security teams to share documentation and answer detailed questions.
eRezLife is hosted on Amazon Web Services (AWS) and is fully scalable to meet the needs of institutions of any size.